But growth changes the game. Suddenly every important decision still lands on your desk. Managers bring you problems instead of solutions. The team works hard but pulls in different directions. You spend your days answering questions, putting out fires, and keeping everything moving. The business depends on you far more than you ever intended.
This is the process of installing the leadership and operating system your business needs to grow beyond founder dependence.
— THE ENGAGEMENT, LAID OUT
Nine months. Three phases. Two 90-minute sessions every month.
— IS THIS FOR YOU?
This engagement is designed for owners who —
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Feel like they are involved in too many decisions.
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Struggle to get consistent accountability across the organization.
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Want to spend more time leading the business and less time running it.
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Have reached the point where working harder is no longer creating better results.
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Recognize that the business needs a leadership and operating system — not just more effort.
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Have managers who still escalate problems upward.
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Know where the business is going but struggle to create alignment.
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Have grown the business through hard work, intuition, and persistence — but know "winging it" won't get them to the next level.
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Built the business by figuring things out as they went, but know the next stage requires greater clarity and discipline.
— WHAT WE'LL BUILD TOGETHER
By the end of the engagement, you will have —
01
Greater clarity about your role as a leader, and where your time creates the most value.
02
The skills and confidence to lead, develop, and delegate — instead of supervising, rescuing, or doing the hardest work yourself.
03
Clear strategic direction that guides decisions and priorities throughout the business.
04
A practical operating rhythm that creates focus, accountability, and follow-through.
05
Better decision-making frameworks, so you can respond intentionally instead of reactively.
06
A business moving toward your vision — rather than simply reacting to opportunities and problems as they arise.
07
Greater capacity to work on the business, instead of constantly being pulled back into it.
08
The foundation for a leadership team that can eventually own more decisions and responsibilities.
— THE THREE PHASES
How the engagement is built.
PHASE
01
OCT - DEC
BUILD THE LEADERS
Leadership Fundamentals
Most business owners and leaders learn leadership through experience — some with formal training, most through trial and error. This phase gives you the language, frameworks, and practical tools to lead more intentionally and consistently as your business grows. The goal isn't to turn you into someone else — it's to help you lead in a way that's more intentional, effective, and aligned with the business and life you're building.
— Leadership mindset and role clarity
— Building trust and accountability
— The Working Genius framework
— Communication and feedback
— Prioritization and delegation
— The thoughts and habits that get leaders stuck
PHASE
02
JAN - MAR
BUILD STRATEGIC ALIGNMENT
The Six Critical Questions
Many businesses don't suffer from a lack of effort. They suffer from a lack of clarity. Together we answer the six questions that create alignment and drive decisions — becoming the foundation for how your leadership team prioritizes work and makes decisions.
— Why do we exist?
— How do we behave?
— What do we do?
— How will we succeed?
— What is most important right now?
— Who must do what?
PHASE
03
APR - JUN
BUILD THE OPERATING SYSTEMS
Leadership 102
This is where strategy becomes execution. The goal isn't simply stronger leaders — it's a business that becomes less dependent on you.
— Coach instead of rescue
— Delegate effectively
— Develop leaders beneath you
— Hold accountability without micromanaging
— Lead change
— Build systems that run without you
— WHAT WE'LL BUILD TOGETHER
Everything built into the engagement.
BUILD THE FOUNDATION
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Two 90-minute implementation sessions each month, for nine months
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The 6 Types of Working Genius assessment and debrief
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Leadership Operating System workbooks, templates, and implementation tools
APPLY IT TO YOUR BUSINESS
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Three private implementation coaching sessions
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Support translating concepts into actions, decisions, and priorities for your organization
sTAY CONNECTED
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Access to Leadership Practice office hours and community discussions throughout the engagement
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A peer group of business owners navigating similar leadership and growth challenges
— INVESTMENT
Two ways to enroll.
— THE OUTCOMES
Imagine taking a two-week vacation without your phone becoming your office.
Imagine your managers bringing you solutions instead of problems.
Imagine your leadership team explaining the strategy as clearly as you can.
Imagine spending your time leading the business instead of holding it together.
That's what happens when your business finally has a leadership operating system.
— NEXT STEP
Schedule a Leadership Operating System Conversation.
We'll discuss your business, the challenges you're experiencing as you grow, and whether this engagement is the right fit for your next stage of growth. If it makes sense, we'll talk next steps. If it doesn't, you'll still leave with greater clarity about where to focus your efforts.
30 minutes · no obligation
— FREQUENTLY ASKED QUESTIONS
What owners want to know before they book.